Right of withdrawal

Right of withdrawal

Right of Withdrawal
(A consumer is any natural person who concludes a legal transaction for purposes that can largely not be attributed to their commercial or independent professional activity.)

Right of withdrawal

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day

- on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and that these are or will be delivered uniformly;

To exercise your right of withdrawal, you must contact us(HZ Silk Manufacture GmbH, Aachener Str. 39, 50674 Cologne, phone number: 02219253702, fax number: 02219253701, email address: info@hz-silk-manufacture.com)inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functioning of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not exist for contracts

- for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

 

The right of withdrawal expires prematurely for contracts

- for the delivery of goods that are not suitable for return for reasons of health protection or hygiene

 

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Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To HZ Silk Manufacture GmbH, Aachener Str. 39, 50674 Cologne, fax number: 02219253701, email address: info@hz-silk-manufacture.com:

- Hereby I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following goods (*) /

the provision of the following service (*)

 

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only for notification on paper)

- date

 

(*) Delete where inapplicable.