Right of withdrawal

the right of withdrawal for consumers
(a consumer is any natural Person who is a legal transaction closes, which predominantly neither commercial nor their independent vocational activity can be.)

Instructions on withdrawal

right of withdrawal
you have the right, within fourteen days without giving reasons this contract to be revoked.
The revocation period is fourteen days from the day

on which you or a third party named by you who is not the carrier has, taken possession of the Goods or, if one or several Goods under a single order have ordered and these uniformly is delivered or be;

in order To exercise your right of cancellation, you must us(HZ Silk Manufacture GmbH, Aachener Str. 39, 50674 Cologne, phone: 02219253702, Fax number: 02219253701, E-Mail address: info@hz-silk-manufacture.com)by means of a clear Declaration (e.g. a letter sent by Post, Fax or E-Mail) of your decision this contract to revoke inform. You may use the attached model withdrawal form which is however not mandatory.

To observe the revocation period it is sufficient that you send the notification about exercising the right of withdrawal before the withdrawal deadline.

Consequences of revocation

If you withdraw your contract, we have you all payments that we received from you, including delivery costs (with the exception of the additional costs that arise from it, that you have a type of delivery other than our offered, most favourable standard delivery selected), without delay and at the latest within fourteen days from the day repay, on which the notification about your cancellation of this contract with us is received. For this repayment we use the same means of payment as you used for the original transaction, unless you explicitly agreed otherwise; in no case will you be charged fees for this repayment.

We can refuse the repayment until we have received the Goods back or until you have provided proof that you have returned the Goods, whichever is the earlier date.

You have to return the Goods promptly and in any event not later than fourteen days from the day on which you notify us of your withdrawal from this contract to us returned or transferred. The deadline is met if you dispatch the Goods before the expiry of the period of fourteen days.

You need to pay for any diminished value of the Goods only if this loss in value is due to the nature, characteristics and functioning of the Goods necessary to deal with them.

Exclusion or grounds for revocation

The right of revocation is not for contracts

– for the delivery of Goods not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly on the personal needs of the consumer are tailored;

 

The right of withdrawal expires prematurely in contracts

– for the delivery of Goods for reasons of health protection or Hygiene are not suitable for return

 

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model withdrawal form

(If you revoke the contract want then please fill out this form and send it back.)

– Of HZ Silk Manufacture GmbH, Aachener Str. 39, 50674 Köln, Fax number: 02219253701, E-Mail address: info@hz-silk-manufacture.com :

– Hereby give notice that(n) I/ we (*) from my/ us (*) concluded contract for the purchase of the following Goods (*)/

provision of the following services (*)

 

– Ordered on (*)/ received on (*)

Name of consumer(s)

,– address of consumer(s)

– Signature of consumer(s) (only with message on paper)

date

 

(*) delete as appropriate.